Privacy policy

At Divine Dharma, we hold the trust of our seekers in the highest regard. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.divinedharma.com

 

1. PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Identity Data: Name, billing address, and shipping address.
  • Contact Data: Email address and phone number.
  • Payment Information: (Processed securely through Shopify’s encrypted gateways; we do not store your full credit card or bank details on our servers).
2. HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

  1. Communicate with you regarding your spiritual tools and their delivery status.
  2. Screen our orders for potential risk or fraud.
  3. When in line with the preferences you have shared with us, provide you with information or advertising relating to new sacred collections (such as Rudraksha or Karungali launches) or spiritual insights.
3. SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • Analytics: We use Google Analytics to help us understand how our customers interact with Divine Dharma.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, or to protect our rights.

4. YOUR RIGHTS

If you are a resident of certain territories, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

5. DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. SECURITY

The security of your personal data is important to us. We use industry-standard encryption and security protocols provided by the Shopify platform to ensure that your sensitive information remains protected during transmission and storage.

7. CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

8. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@divinedharma.com.